NOVA Terms of Use

1. Who the account is for

A NOVA family account must be created and managed by a parent, carer or other responsible adult aged 18 or over. Child profiles sit inside that adult-managed account.

The adult account holder is responsible for deciding whether NOVA content is suitable for each learner and for providing appropriate supervision.

2. What NOVA provides

NOVA provides digital educational materials and family learning tools, including lessons, timetables, progress records, hand-ins, projects and private portfolio features.

NOVA supports home education; it is not a school, examination board, local authority, safeguarding service or guarantee of any particular qualification, grade or legal compliance outcome.

3. Parent responsibility

• You remain responsible for your child's education, supervision and any legal duties that apply to your family.
• Practical activities such as cooking, PE, science practicals or tool use require suitable adult judgement and supervision.
• Financial-literacy or financial-markets content is educational material, not personal financial advice.
• You should keep account credentials private and tell NOVA promptly if you believe the account has been compromised.

4. Learner profiles and uploads

Only upload information or files that are appropriate for the learner's education. Do not upload unnecessary special-category or highly sensitive personal information.

You must have the right to upload any material you submit. Do not upload unlawful, harmful, abusive or infringing content.

5. Educational content and availability

Curriculum content will change as NOVA improves, corrects errors and expands Year 7, Year 8, Year 9 and GCSE coverage. We aim for high accuracy but cannot promise that every page will always be error-free or available without interruption.

If you spot an error, please report it so it can be reviewed.

6. Intellectual property

NOVA's original platform design, written lessons, software and original media are protected by intellectual-property law. A family account gives you a personal, non-transferable right to use the service for your household's learning.

You may print materials for your own household. You may not resell, publicly redistribute, scrape, republish or build a competing content library from NOVA materials unless you have written permission.

7. Paid plans, cancellation and refunds

When paid plans are activated, the checkout page will state the price, billing period, what is included, how renewal works and how to cancel before you buy. NOVA will not rely on old homepage pricing that has not been implemented in checkout.

Any statutory consumer rights are unaffected. Where a 14-day cancellation right applies, NOVA will explain it before purchase. If immediate digital supply affects that right, any required acknowledgement will be collected at checkout rather than hidden in these terms.

8. Fair use and suspension

You must not attack, probe, reverse engineer, overload or misuse NOVA, attempt to access another family's data, share an account outside your household, or use automated tools to copy the service at scale.

We may restrict access where reasonably necessary to protect users, data or the service, or where these terms are seriously breached.

9. Liability

Nothing in these terms excludes liability that cannot legally be excluded. Subject to that, NOVA is not responsible for losses caused by events outside reasonable control, by misuse of the service, or by decisions made without appropriate adult judgement.

Consumer rights under UK law remain unaffected.

10. Privacy and changes

Personal data is handled as described in the Privacy Notice and the learner-friendly privacy page.

We may update these terms where the service or law changes. Material changes will be made clear to account holders.

11. Contact

Questions about these terms can be sent through the Contact page.